Lux Research has developed robust methodologies for analyzing the business impact of emerging technologies, delivering actionable advice and supporting business leaders’ critical decisions. They include:
- Ongoing research. The foundation of Lux Research's methodology is ongoing primary research, including over 4,000 interviews a year with emerging technology developers and adopters. Structured analytical tools – such as the Lux Innovation Grid and Company Profile scorecards – help make sense of this wealth of information, and Insights and data from these interviews drive rigorous proprietary market models.
- Client engagement. Rather than simply offering written reports or database access, the Lux Research team creates a customized engagement plan with each client. Analyst and client service teams work to understand client goals, share Lux Research's perspective to get everyone on the same page, and construct a program with the right technology areas and types of interaction to meet clients' needs.
- Delivering value. Lux Research analysts talk regularly with clients in Executive Sessions and Analyst Inquiry, and provide access to profiles of relevant companies and analysis of relevant markets via the Member Site, email, or Webinars. Each client also has a concierge service from a dedicated client service manager to help them connect with the right experts and ensure that their needs are met.