2 Years of ChatGPT: What We’ve Learned about the Future of AI​

AI’s business utility has become clear, rapidly transitioning from a cutting-edge concept to a widely used tool in modern business and technology. Employees are using AI to automate tasks, improve productivity, and drive innovation on a wide scale. ​

However, while AI’s business utility is clear, two main tensions about its sustainability as a business model and its broader impact on society persist:​

1. AI profitability vs. AI competition​
2. Knowledge management vs. AI-generated slop​

This e-book explores these tensions, drawing from practical insights and lessons learned from Lux’s own AI journey. We discuss what we’ve learned about AI to give a comprehensive update on the complexities of developing these types of solutions.