Kyoko Mori is a client experience manager at Lux Research, based in Tokyo. She supports clients across Japan and leads initiatives to ensure Lux Research’s services align closely with clients’ business priorities and challenges. Managing multiple accounts, Kyoko has consistently earned high feedback ratings from clients — reflecting her strong commitment to building meaningful engagement and fostering productive collaboration between clients and the research team.
Prior to joining Lux Research, Kyoko accumulated over 20 years of sales experience with a leading Japanese company, honing her skills in client relationship management, strategic account development, and cross-cultural communication.
