Su Min Lim is a client experience manager at Lux Research, serving as the primary liaison between Lux and its clients across the Asia-Pacific region. She ensures exceptional client satisfaction by aligning Lux’s research and advisory services with client priorities, providing tailored support to drive meaningful outcomes. With a strong technical background and a client-centric approach, Su Min helps organizations maximize the value of their Lux membership and leverage insights for strategic decision-making.
Before joining Lux, Su Min was a customer success manager at Elsevier, where she supported academic and corporate clients in optimizing their research workflows. Her engineering background enables her to bridge the gap between technical insights and business strategy.
Based in Singapore, Su Min holds a BEng in electrical and electronic engineering from the University of Bradford and applies her technical expertise and customer success experience to help organizations across Asia Pacific drive innovation and achieve strategic growth.
