The ROI of AI: Three Approaches to Demonstrate the Value of AI
Senior Director and Principal Analyst
Is your AI investment really paying off?
Most organizations struggle to prove the ROI of artificial intelligence ā not because AI doesnāt deliver, but because theyāre measuring the wrong things. In this research brief, Principal Analyst Anthony Schiavo unpacks how businesses can shift from vague metrics to value-driven results.
Youāll discover:
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Why automation is the best starting point for measurable ROI
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How to avoid the trap of new KPIs that donāt stick
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What metrics actually matter in real-world deployments
Whether you’re scaling pilots, defending budgets, or planning your next AI deployment, this brief provides a clear-eyed framework for demonstrating business value today and long-term.

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